Processing of personal data

Here you will find information about how we process your personal data and ensure its protection, including when you use our services on the domain https://costech.ee/

The controller of your data is:
Costech Mocroanalytical OÜ
Reg.nr: 10619829
Legal address: Rahumäe tee 6a Tallinn Harjumaa 13415
Phone: +372 60 77 850
E-mail: info@costech.ee

What data and how do we use it?

Use of data in providing services
In order to provide you with services and to contact you if necessary in connection with the provision of the service, we ask you for the following information about you:
– first and last name,
– e-mail address,
– telephone number
– other information related to the provision of the service, if necessary.

Use of data for web browsing statistics and your preferences
We want to continuously develop our website and make it even more user-friendly so that our services meet the needs and preferences of our customers as much as possible. For this purpose, we want to know how often our website is visited, what device and browser are used for browsing, which regions visitors come from, and what information on our website is most interesting to website visitors. We use this data on the basis of legitimate interest, and we store it indefinitely. We use such statistical non-personal data to analyze trends in our website visitors.
Based on legitimate interest, we also remember your activities and preferences on our websites (your language preference, font size and other screen preferences) so that you do not have to re-enter them repeatedly. We also remember information about the answers you gave to the questions you asked, in order to direct you to the services and information that you might be most interested in in the future. We retain this data as long as we have a basis to retain your data either for the provision of the service (see above) or for direct marketing (see below).
For these purposes, we use cookies with the help of Google Analytics. A cookie is a small text file that a website saves on your device when you visit the website.
You can find additional information about the working principles of Google Analytics here.
You can prohibit the collection of your data by Google Analytics at any time. See more about this here.
In addition, your activities on our website (including your IP address, time of request) may also be recorded by the server that hosts our website. This data is also used on the basis of a legitimate interest, but only for technical purposes to ensure the security and functioning of the website.
You can delete all cookies on your computer, as well as set your browser so that the future placement of cookies is not possible. See additional information, e.g. here. However, please note that if you do not agree to the use of cookies, certain website functions may not function properly or at all, including having to manually adjust certain preferences each time you visit the website.

Use of data for direct marketing
With your consent, we collect and store your first and last name and contact information for direct marketing purposes.
When we send you information about Costech Mocroanalytical OÜ offers, campaigns, events and other activities, we use the information collected about your preferences to direct you to those of our services and information that you may be most interested in.
Please note that you can withdraw your consent to direct marketing at any time by writing to us at info@costech.ee or by clicking on the relevant link in our direct marketing e-mail.

Use of data in the provision of services
We have taken organizational and technical measures to protect your data from any unlawful use: including unlawful modification, destruction, disclosure and theft of personal data.
Internally, your data is only accessible to those who need it to perform tasks related to providing you with the service. For example, statistical data about website visitors is accessible to employees responsible for analyzing and developing the website.
We do not share your data with third parties unless:

  • we have your consent to share data with a third party;
  • it is necessary to provide you with the service;
  • sharing data with a third party is mandatory for us by law.

We have entered into a data processing agreement with third parties who process your personal data to provide you with the service to ensure the security, confidentiality and processing of your data only for legitimate purposes and grounds. Such third parties include marketing and IT partners, as well as accounting service providers who are located in the European Union or ensure compliance with the personal data protection requirements applicable in the European Union.
For example, Google Analytics is provided by Google Inc. (a US company), which has access to data collected by Google Analytics. Google Inc. has joined the EU-US Privacy Shield Framework, which ensures that the service meets the privacy requirements required by the European Union. See more details here.

Use of data in the provision of services
By contacting us at info@costech.ee, you have the right to the extent specified in the law:

  • request access to your personal data;
  • request correction of your personal data;
  • request deletion of your personal data;
  • withdraw your consent to the processing of your personal data;
  • request restriction of the processing of your personal data;
  • object to the processing of your personal data;
  • request the transfer of your data to another service provider.

Your right to file a complaint
If you believe that your rights related to the processing of your personal data have been violated, you may file a complaint with the supervisory authority of the European Union member state where you have your permanent residence or place of work, as well as with the Data Protection Inspectorate. Contact information for such institutions is available here.